Shipping Policy

At Barbecue Select, we currently offer shipping services exclusively within the United States. If you have any questions, feel free to reach out to us by phone at (800) 473-1590.

Free Shipping

We are excited to offer free shipping on all orders no exceptions.

Order Processing and Shipping

Processing Time: Orders are typically processed within 1-2 business days (Monday – Friday).
Shipping Time: In-stock items generally arrive within 3-5 business days.
Shipping Providers: All deliveries are made through UPS Ground and FedEx Ground.

Order Confirmation and Tracking

Once your order is successfully placed, you will receive an order confirmation email. When your package ships, we will send tracking details to the email provided. If you haven’t received tracking information within six business days, please contact us at support@barbecueselect.com.

Delivery Inspection

When your items arrive, please inspect them carefully for any visible damage. If any damage is noticed, ensure it is documented on the delivery receipt. Missing or damaged items must be reported within 48 hours to ensure a swift resolution.

Lost or Damaged Shipments

In the unlikely event that your order is lost or damaged during transit, please contact us immediately at support@barbecueselect.com. We will work quickly to resolve the issue.

Order Refusal Policy

If an order is refused for reasons other than shipping errors or damage, a 20% restocking fee may apply, along with any applicable shipping costs.

Contact Information

Phone: (800) 473-1590
Email: support@barbecueselect.com

Price Match

At Barbecue Select, we are dedicated to providing the best prices on all our barbecue products available on our website. To guarantee competitive pricing, we work closely with our suppliers and follow Minimum Advertised Pricing (MAP) policies. This allows us to maintain consistent, fair pricing that meets industry standards while fostering healthy competition.

If you find a lower price for the same product on another online retailer’s site, don’t hesitate to let us know! We’ll verify the price against MAP guidelines, and if it meets the criteria, we’ll be happy to match it. Whether through a custom discount at the time of purchase or a refund for the price difference on an already completed order, we are committed to ensuring you always get the best deal.

Here are the terms and conditions for our Price Match Guarantee:

Offers involving rebates, coupons, or "buy one, get one free" promotions are not eligible.
The product must be in stock on the competitor’s website.
The competitor must be an online-only retailer with no physical store locations.
Discount or auction sites are not eligible.
The competitor must be an authorized seller of the product.

If you’re considering a purchase and want to confirm whether a product qualifies for our Price Match Guarantee, feel free to contact us before you place your order. We are here to make your shopping experience easy, affordable, and stress-free!

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